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Privacy policy

Personal information of our guests

We pay maximum attention to handling privacy and personal information of our guests (hereinafter referred to as “personal information”) and establish the following handling standards in order to protect personal information of our guests:

Standards for handling personal information of Hotel Sun City Ikebukuro

1.Our company asks our guests to provide personal information to us in order for them to use our services. We will use the personal information within the scope of the purpose of collecting it as well as manage it in an appropriate manner. We will never provide nor disclose it to third parties unless we obtain in advance the approval of the guest or laws or regulations require us to do so.

2.When our company outsources the management of personal information, we require the outsourcing companies to take precautions to prevent illegal access or loss, damage, manipulation, or leaks of the personal information and to protect the information through written agreements, and we have them manage it in an appropriate manner.

3. If you ask us to disclose the personal information of our guests registered with us, we will disclose it after we confirm the person in accordance with our prescribed procedures.

4.We are committed to complying with laws and regulations that apply to personal information possessed by our company and to maintain and improve our efforts and activities to protect information for the items described above.

Requests for our guests

We are unable to accept responsibility for the security of personal information of our guests at other websites linked to the one operated by us. We encourage you to understand the handling standards for personal information protection of the websites other than ours and if you are unable to find them, we urge you to confirm directly with the operators and to protect your personal information on your own responsibility.

Revision of privacy policy

We announce the important revisions of this policy on this website. For less important revisions, we may change the policy without advance notice. We ask you to confirm the latest information on this website as needed. Please note we are unable to assume any responsibility for troubles attributable to your failure to confirm the latest information.

Inquiries about this matter

Business hours: 9:00–17:00 (weekdays only except year-end and new year)